Terms

Updated 11 November 2026

Who we are

Survival Handbook is run by Mather Software Ltd, registered in England and Wales.

General guidance, not emergency help

Survival Handbook gives general information about preparing for and getting through emergencies, written from published official guidance. It is not a substitute for emergency services, a doctor or professional training. If life is in danger, call your local emergency number first. Situations differ: use your own judgement, and follow the instructions of the authorities where you are.

The Survival Agent

The Survival Agent answers questions using the handbook. It is an automated system and can be wrong or incomplete. Check its answer against the guide it points to before you act on it. Some guides are marked as hypothetical scenarios: they are fiction, used to practise real preparedness.

No account needed

You can use Survival Handbook without an account. Signing in is optional. If you do sign in, keep your sign-in to yourself, and you can delete your account at any time from Settings, which erases it straight away.

Survival Handbook Pro

Pro is sold through the App Store as a monthly or yearly subscription, or a single lifetime payment. Subscriptions renew automatically until you cancel in your Apple ID settings, at least 24 hours before the period ends. A free trial, where offered, becomes a paid subscription unless you cancel before it ends. Payment, refunds and cancellation are handled by Apple under its terms. Purchases belong to your Apple ID: use Restore purchases on a new device.

The service

Survival Handbook is provided as it is. We work to keep the handbook accurate and current, but we can't promise it is complete, free of mistakes, or right for your situation, and the online parts may not always be available. To the extent the law allows, we are not liable for loss or harm arising from relying on the app. Nothing in these terms limits liability that cannot be limited by law.

Fair use

Don't misuse the app or the Survival Agent, try to get around its limits, or copy the handbook's content for other products.

Changes and law

We'll tell you in the app before these terms change in a way that matters. These terms are governed by the law of England and Wales.

Questions: support@mathersoftware.com